// Atlassian Systems Engineering

Jira Built for
How You Work.

End-to-end configuration, automation, and Python integrations for teams that need more than out-of-the-box.

8+Years Experience
5Core Services
100%Engineering Driven

// What We Do

Services

Service What We Do
Jira & JSM Administration End-to-end configuration built for complex, multi-team environments. Workflows, field schemes, permission models, and cross-project governance.
Jira Assets Schema Design Structured object models, relationship mapping, and asset-driven workflows that support ITSM processes and operational visibility.
Python Integrations API-driven services that connect Jira to the rest of your tech stack, synchronize structured data, and eliminate manual coordination.
ScriptRunner Development Advanced Groovy scripting for automation logic that goes beyond native Jira Automation. Custom validators, listeners, and post-functions.
Implementation Consulting Full guidance from requirements through deployment and documentation. New builds, migrations, and environment redesigns done right.

Every engagement is backed by engineering depth, not just platform familiarity.

// The Difference

Why TGT Software

Engineering Depth

We do not just configure Jira. We build the automation and integrations that make it work at scale. Every environment is designed with the same rigor as production software.

Industry Experience

Proven delivery across healthcare organizations and software development teams with complex operational requirements, compliance needs, and multi-team governance structures.

Built to Last

Every engagement is focused on long-term maintainability, clean governance, and measurable operational improvement. We build for the team that inherits it, not just the deadline.

// Who We Are

About TGT Software

TGT Software was founded by Victoria Grasso, an Atlassian Systems Engineer with a background in software development, data systems, and enterprise platform engineering.

With experience delivering solutions across healthcare organizations and software development teams, every engagement is approached with an engineering mindset. That means clean configuration, maintainable automation, and systems designed to scale past the initial build.

We treat Jira as a core operational system, not just a project tracker. The difference shows in environments that teams actually rely on.

8+ Years of Experience
5 Core Service Areas
100% Engineering Driven

// Client Feedback

What Clients Say

Tori completely rebuilt our Jira environment from the ground up. What used to take our team hours now runs automatically. The structure she put in place is something we can actually maintain.

IT Director Healthcare Organization

The Python integration she built between our systems saved us from hours of manual data entry every week. It just works, and when we needed changes she turned them around fast.

Operations Manager Software Development Team

We brought TGT in to fix a Jira setup that had gotten out of control. The governance structure and automation she delivered gave our team back their time and our leadership actual visibility.

Engineering Lead Enterprise IT Organization

Ready to Fix How Your Team Works in Jira?

Whether you are starting from scratch or cleaning up years of technical debt, we will build you an environment your team can actually rely on.

Let's Talk